Shipping and delivery
Once your order has been accepted and paid for, and if you have chosen a product that is in stock, your order may take up to 8 days to reach you even though we do our utmost to send it to you as soon as possible, usually within a 24 / 48 hour period, except at particularly busy times.
Despite our best efforts to ensure that delivery is made as quickly as possible within the set time, the arrival of your package could be delayed for reasons that we can do little about.
Please do not forget to include your phone number ; this is particularly important in case of a delay with your parcel and your phone number is obligatory when your items are sent by the French Colissimos service. Should your parcel be lost and you have not informed us of your phone number, then we will be unable to carry out a search or be held liable for its loss.
You may at any time track your parcel under the heading MY ACCOUNT.
POST AND PACKING COSTS for MAINLAND FRANCE :
Purchases up to 19,50 €: 3.40 €
From 19,50 € to 35,99 €: 4.90 €
From 36 € to 67,99 €: 6.40 €
From 68 € to 149,99 €: 8.90 €
Purchases over 150 €: Free shipping
POST AND PACKING COSTS for INTERNATIONAL SHIPMENTS :
All deliveries are by La Poste Colissimo. Delivery takes roughly 8 to 12 days.
For Belgium ( without signature) : 12 €
For Germany, Luxembourg, Holland (with signature): 12 €
DOM-TOM ( without signature) : 13,50 €
For Great Britain, Austria, Italy, Ireland, Spain, Portugal (with signature): 13,60 €
For Switzerland ( without signature) : 15 €
For Sweden, Denmark, Bulgaria, Poland, Eastern Europe (with signature) : 15 €
For Greece, Finland, Norway, Montenegro, Bosnia and Herzegovina, Belarus, Ukraine, Algeria, Morocco, Tunisia, Turkey (with signature) : 18,50 €
For U.S.A, Canada, Russia (with signature) : 29 €
Other countries: (with signature) 29 € ( Included Japan, China, Hong-Kong, Korea, Taiwan, Australia, New Zealand, South America etc…)